Privacy Policy

VT1 Roofing & Chimney ("VT1," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through vt1roofing.com, how we use it, and the choices you have. By using this site or submitting a form to request an estimate, you agree to the practices described below.

Information We Collect

When you request a free estimate, contact us, or otherwise interact with our site, we may collect:

• Contact information you provide, such as your name, phone number, email address, and property address.
• Project details you share about your roofing, chimney, or masonry needs, including photos you choose to upload.
• Communication records, including calls, texts, and emails exchanged with our team.
• Usage data collected automatically, such as your IP address, browser type, device type, and pages visited, typically through analytics tools like Google Analytics.

How We Use Your Information

We use the information we collect to:

• Schedule and prepare for on-site inspections and provide accurate estimates.
• Communicate with you about your project, appointment, or inquiry.
• Send follow-up information about our roofing, chimney, and masonry services, where you've consented to receive it.
• Improve our website, services, and customer experience.
• Comply with legal, licensing, and insurance obligations.

SMS & Text Messaging

If you provide your mobile number and opt in to receive text messages from us, we will use it to send appointment confirmations, estimate updates, and related service communications. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP, or contact us directly at (845) 216-1309.

We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for their own marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third party.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business, such as scheduling software, hosting providers, and payment processors, and each is required to protect your data and use it only to perform services on our behalf. We may also disclose information when required by law or to protect the rights, property, or safety of VT1, our customers, or others.

Cookies & Analytics

Our website may use cookies and similar technologies to understand how visitors use our site and to improve performance. You can disable cookies through your browser settings, though some site features may not function as intended.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information you share with us. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may ask us to update, correct, or delete your personal information, or opt out of marketing communications, at any time by contacting us using the information below.

Children's Privacy

Our website and services are intended for adults seeking home improvement services. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last Updated" date above reflects the most recent revision.

Contact Us

Questions about this Privacy Policy or your information can be directed to:

VT1 Construction LLC (d/b/a VT1 Roofing & Chimney)
314 Oscawana Lake Rd
Putnam Valley, NY 10579
Phone: (845) 216-1309
Email: info@vt1roofing.com